Not digitalizing customer work results in a bad customer experience

Not digitalizing customer work results in a bad customer experience

The biggest misconception is, that NOT going digital will somehow make your customers happier. Thinking you will be able to deliver better and more personal service. What you are actually doing, is the opposite. Going digital is not a choice between a good or a bad customer experience. It is a choice between a good or an excellent one.

The good and bad – what I have seen working in Sales

The good and bad – what I have seen working in Sales

Have you met a sales manager that wouldn’t be interested in growing their sales? We haven’t. So if you are a B2B sales manager and are looking for areas of improvement, here is some suggested items for you. These items are often neglected although they are quite common in many organizations. The reason for neglect might be underestimation of their importance or just pure lack of unawareness on real life sales work.